I'm using Allegro v17.4-2019 S009 on a Windows 10 machine. I'm trying to map a STEP file to a PCB footprint. But each time I try Allegro crashes (hangs). I know that there is no issue with the STEP file because I was able to view it with a viewer.
Any idea what the problem may be?
A common process to use when STEP models don't operate as expected, is to open the STEP model in a CAD package such as FreeCAD, export the STEP file and then give it a new file name. Then remap the new STEP file to the PCB footprint again.