Question

We recently upgraded our OrCAD CIP installation from 17.2.x to 17.2.15 (or OrCAD CIP 17.4.1 to 17.4.2). We are now receiving a license error about “Product Mapping not found.”


Solution

The latest versions of OrCAD CIP 17.2.15 (and OrCAD CIP 17.4.2) and higher require that the License Manager version (lmgrd, cdslmd) be the latest version of the License Manager for Cadence (lmgrd, cdslmd versions 11.14.1).

You can download the latest version of the Windows License Manager from the Cadence Download Manager.